General Information
We offer digital, offset, and large-format printing for a variety of products.
You can place an order online through our website, email us your requirements, or call our customer service team for assistance.
Design and File Requirements
We accept PDF, AI, EPS, PSD, and high-resolution JPG or PNG files.
Yes, we have a team of professional graphic designers who can help create or refine your design for print.
Files should have a minimum resolution of 300 DPI for high-quality printing.
Customization
Absolutely! We specialize in custom printing and can accommodate unique sizes and shapes for your project.
Yes, we provide eco-friendly inks and recycled paper options for environmentally conscious printing.
Pricing and Payment
You can request a quote by filling out the form on our website or contacting us directly with your project details.
We accept all major credit cards, PayPal, and bank transfers. Payment terms may vary for larger orders.
Yes, we offer volume discounts for large orders. Contact us for a custom quote.
Turnaround and Shipping
Standard orders are completed within 3-5 business days. Rush services are available upon request.
Yes, we ship nationwide. Shipping costs depend on the size and weight of the order as well as the destination.
Yes, local customers are welcome to pick up their orders at our facility during business hours.
Proofing and Revisions
Yes, we provide digital proofs for your approval to ensure accuracy before printing.
Changes can be made before the proof is approved. Once approved, changes may not be possible or could incur additional charges.
Labels and Specialized Printing
Yes, we offer weather, moisture, and UV-resistant labels and tags for outdoor or heavy-duty applications.
Absolutely! We can source or create custom colors to match your exact needs.
Customer Support
If you encounter any issues, contact us within 7 days of receiving your order, and we’ll work to resolve it promptly.
If the issue is on our end, we’ll reprint or refund your order. Please review proofs carefully before approval to minimize errors.
Policies
Due to the custom nature of our products, returns are not typically accepted unless there’s a defect or error on our part. Contact us for assistance if you’re dissatisfied.